For £40 a month per server we can monitor your systems to ensure they keep running
We use sophisticated monitoring software to keep a close eye on your network. Our aim is to deal with system issues before they create problems for users.
Everyone who uses our fixed fee support services gets system monitoring included free as part of the package.
We also offer system monitoring as a managed service for IT departments who do not want to carry the high cost of the software required to do the job effectively.
Our system monitoring service can give you these results:
- Issues can be fixed before they become a problem for your users
- Server performance statistics allow you to plan server performance according to need
- Alerts can go to you or be handled by our operations centre
Here are some examples of how clients have benefited from managed System Monitoring:
- Server email services stopped over night. ISN fixed the problem and had the service running normally before the company started work in the morning.
- A client's internet service failed. ISN were able to start diagnosing and troubleshooting the problem before the client realised anything was wrong
- We frequently intervene whenever backups have not run smoothly. Without our close monitoring restores could be hit and miss.
- Monthly performance statistics show growth in use of resources graphically which provides a sound basis for introducing capacity as it is needed.