Meeting constantly changing business needs

KPDL (Karachaganak Project Developments Limited) is the London based support division for KPO, the world-wide operator of the Karachaganak field. One of the world's largest gas and condensate fields, the Karachaganak field is located in north-west Kazakhstan and covers an area of over 280 square kilometres. The field holds estimated hydrocarbons initially in place (HIIP) of 9 billion barrels of condensate and 48 trillion cubic feet (tcf) of gas, with estimated gross reserves of over 2.4 billion barrels of condensate and 16 tcf of gas.

Today, Karachaganak is producing at record levels and is the largest gas producing field in Kazakhstan, accounting for some 45 per cent of the country's total gas production and around 16 per cent of total liquids production.

Sound financial sense

Due to the nature of major multi-billion dollar Oil and Gas projects, the business demands are forever changing. Some eight years ago, KPDL took the decision to outsource the maintenance and support of its IT infrastructure. "We were acquiring more and more hardware and realised that almost every item was being managed by a different organisation as well as by our own internal IT team," explained KPDL's UK IT Manager, Tim H ebb leth wai te. "It made sound financial and operational sense to partner with a single, specialist IT Managed Services Provider."

KPDL evaluated a number of IT Managed Service Providers before deciding to partner with ISN Solutions. "From the outset, ISN understood our business and brought the levels of experience and expertise that we needed so that we could free up the internal IT team to focus on core activities," continued Tim. "By partnering with ISN Solutions for technical support, we could ensure continuity and cover in all areas of IT and Telecoms. ISN Solutions' managed and measured service delivery approach conforms to ITIL principles and enables us to have full control over the environment and visibility in any areas that can be improved upon."

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We were acquiring more and more hardware and realised that almost every item was being managed by a different organisation as well as by our own internal IT team. It made sound financial and operational sense to partner with a single, specialist IT Managed Services Provider.

Tim H ebbl ethw aite

IT Coordinator, KPDL

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